Privacy Policy

Edward Harbourne (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect personal data when you:

• Visit our website
   
• Engage with our coaching, consultancy, energy brokerage, or aesthetics services
   
• Complete forms, including medical history forms
   
• Book sessions via Zoom
   

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Edward Harbourne operates a multi-service platform providing:

• Personal Coaching
   
• Business Consultancy
   
• Energy Brokerage Services
   
• Men’s Aesthetics Services
   

Contact:
Email: hi@edharbourne.uk
Website: www.edharbourne.uk

We are the Data Controller of your personal data.

• Name, email, phone number
   
• Business details (where relevant)
   
• Medical and health information (via Typeform forms)
   
• Information submitted through enquiry forms or coaching consultations
   
• Zoom booking details
   

• Payment processing is handled by secure third-party platforms. We do not store full card details.
   

• IP address, device type, browser type
   
• Pages visited and time on site
   
• Cookies and tracking information for analytics and advertising
   

Some services (coaching and aesthetics) require medical information. This is special category data, which we process only:

• With your explicit consent
   
• To provide our services safely and effectively
   
• To comply with health and safety obligations
   

You can withdraw consent at any time, though this may limit your ability to use certain services.

We use your data to:

• Respond to enquiries
   
• Deliver coaching, consultancy, or aesthetics services
   
• Process Zoom bookings and payments
   
• Send service updates and newsletters (if you opt in)
   
• Run targeted advertising campaigns on platforms like Meta
   
• Improve our website and services
   
• Comply with legal obligations
   

Lawful bases include:

• Contractual necessity
   
• Consent (for special category data and marketing)
   
• Legitimate interests (website improvements, analytics, and ad targeting)
   
• Legal obligations
   

If you opt in, we may send you:

• Newsletters
   
• Service updates
   
• Promotional content
   

We also use Meta and other advertising pixels to track website interactions and deliver relevant ads.

You can opt out of marketing communications at any time and adjust cookie/tracking preferences via your browser settings.

We may share your data with:

• Payment processors
   
• CRM systems
   
• Email marketing providers
   
• Website hosting and analytics providers
   
• Advertising platforms (e.g., Meta)
   
• Energy supply partners (if you request brokerage services)
   

All third parties are required to handle data securely and comply with UK GDPR.

We keep your data only as long as necessary to:

• Deliver services
   
• Comply with legal obligations
   
• Resolve disputes
   

Medical and health forms are stored securely and deleted once no longer needed for service delivery.

We implement technical and organisational measures to protect your data against:

• Unauthorised access
   
• Loss
   
• Misuse
   
• Alteration
   

All Zoom sessions and Typeform submissions are protected through their secure platforms.

Under UK GDPR, you have the right to:

• Access your personal data
   
• Correct inaccuracies
   
• Request deletion or restriction of processing
   
• Withdraw consent
   
• Object to processing
   
• Data portability
   

To exercise your rights, contact: [Insert Email Address]

You can also complain to the Information Commissioner’s Office (ICO): www.ico.org.uk

We use cookies and tracking technologies to:

• Improve website functionality
   
• Analyse traffic
   
• Run advertising campaigns on platforms like Meta
   

You can manage cookies via your browser settings. For detailed info, see our Cookie Policy.

Our website may include links to third-party websites. We are not responsible for their privacy practices.

We may update this policy occasionally. Changes will be posted on this page with the updated effective date.